(4.6 / 5)10+ Ratings

Ninebot Reviews

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Overall Rating

4.6
10 Reviews
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About Ninebot

Ninebotus.com is the official website of Ninebot US, an authorized distributor and warranty service center for Ninebot products. They have been providing genuine Ninebot parts since 2014. The website offers a variety of Ninebot products, including the Segway ES1, ES2, ES4, Electric Kick-Scooters, Drift W1 E-Skates, Electric Roller Skates, Ninebot Gokart Kit, Ninebot by Segway miniPRO, miniLITE, miniPLUS, i2 SE, x2 SE, Ninebot PTR E +, Elite, One E+, One C+, One P, One Pro, One S1, One Z6, One Z8, One Z10, Comfort, C, Personal, Electric, Green, Transportation, Scooter, and Mobility Transporters. The website is a one-stop-shop for all Ninebot personal transportation needs. It's located at 184 S Livingston Ave, Livingston, NJ, 07039. The contact number is (862) 930-4079. The website operates from Monday to Friday, 10:00 - 17:00.

Ninebot Pros & Cons

Pros:

  • Integrated Lithium-Ion Battery: Provides a long-lasting charge for extended rides.
  • Newer Models: Ninebot US offers newer models like the S1, which may be more reliable.

Cons:

  • Poor Customer Service: Reports of unscrupulous behavior, including being left on hold and transferred to rude representatives.
  • Complaints and Issues: Customers have experienced issues with products, such as the Ninebot Gokart Pro failing within the warranty period and not receiving replacements or refunds.
  • BBB Accreditation: Ninebot US is not BBB accredited, which may indicate a lack of trustworthiness.

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Ninebot Customer Reviews (10)

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Ray Déziel
Ray Déziel
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Jul 13, 2024
Joseph Pierson
Joseph Pierson
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Jul 13, 2024
Peggy Parham
Peggy Parham
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Jul 11, 2024
Anthony Campbell
Anthony Campbell
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Jul 10, 2024
Rhys Dickinson
Rhys Dickinson
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Jul 10, 2024
Thorsten Amsel
Thorsten Amsel
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Jul 9, 2024
Deborah Purpura
Deborah Purpura
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Jul 9, 2024
Lena Sigurvaldadóttir
Lena Sigurvaldadóttir
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Jul 8, 2024
Dario Toscano
Dario Toscano
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Jul 8, 2024
Uwe Baum
Uwe Baum
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Jul 8, 2024

Ninebot Customer’s Q&A

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Ninebot Features and Benefits

Here are some key features and benefits of products on ninebotus.com:

  • Integrated lithium-ion battery: This powerful battery provides a long-lasting charge, allowing for extended rides.

  • Ninebot S2: It's currently in stock and offers a smooth ride.

  • Ninebot S: Although it's currently out of stock, it's known for its robust performance.

  • Ninebot S Max: It's currently in stock and offers superior speed and range.

Remember, features are the attributes or functionalities of a product, while benefits are what those attributes mean to the customer. For example, an integrated lithium-ion battery (feature) allows for extended rides (benefit).

Ninebot Pricing

Here are the prices for some products on ninebotus.com:

  • Ninebot S2: The price is $549.99 (MSRP $599.99). It's currently in stock.
  • Ninebot S: The price is $599.99. However, it's currently out of stock.
  • Ninebot S Max: The price is $699.99 (MSRP $1,199.99). It's currently in stock.

Free shipping is available for orders over $99.

Ninebot FAQs

FAQ

Ninebot Alternatives

Here are some alternatives to Ninebot Max:

  1. Okai Neon Pro - Known for its range and safety features, it also has a modern LCD display and cool lighting features.
  2. NIU KQi3 MAX - This scooter stands out for its performance and speed.
  3. Apollo Air 2022 - It is appreciated for its ride quality and handling.
  4. EMOVE Touring - It is a good option for heavy riders and is known for its quickness.
  5. Fluid Horizon (13Ah) - This scooter is known for its portability.
  6. ANYHILL UM-2 - It features a swappable battery and offers an ultra-stable ride.
  7. Segway Ninebot G65 - An honorable mention.
  8. Segway-Ninebot F40 - Another honorable mention.
  9. Segway Ninebot Electric GoKart Pro (Ninebot S Max) - This is a high-performance version of the Ninebot go-kart series.
  10. Fluid Horizon 2022 (13 Ah) - This scooter has been updated for 2022 and now comes with a new display, thumb throttle, and a carrying handle that doubles as a footrest.

Please note that the availability and prices of these alternatives may vary. Always check the official websites for the most up-to-date information.

FAQ

Ninebot Return Policy?

The return policy for ninebotus.com is as follows:

  • A full refund may be issued if all of the following conditions are met:

    • A refund is requested within 10 calendar days of purchase.
    • No more than 3 miles have been added to the machine from time of purchase.
    • The machine must be in equal condition from the time of purchase.
  • A partial refund may be issued if requested within 30 days of purchase and is at the discretion of Great Lakes Segway based on the condition of the machine and total miles added.

  • All refund requests require an in-person appointment at Great Lakes Segway. Units may not be shipped to us.

  • For a full refund all appointments must be scheduled within 10 calendar days from purchase and must take place within 15 calendar days from purchase.

  • For a partial refund all appointments must be scheduled within 30 calendar days from purchase and must take place within 35 calendar days from purchase.

  • All items sold at the time of purchase must accompany the machine during a refund appointment, including: power cord, warranty card, and original box (if applicable).

  • The original bill of sale document must be presented at a refund appointment.

  • Pre-Owned/Refurbished/Refreshed Segway PTs sales are final. Great Lakes Segway provides a 90 day parts & labor warranty for pre-owned PTs and a 30 day warranty on the machine batteries.

  • All New & Used PT returns must be done in-person at Great Lakes Segway. Units may not be shipped to us.

  • Upon a refund, the customer is responsible for covering credit card processing fees from the original purchase which may be deducted from the refund amount.

  • Refunds may only be issued to the original purchaser. Bill of sale documentation and a valid photo ID are required to complete a refund.

  • Refunds may only be issued to the original payment method used. If the customer paid using a check or cash, Great Lakes Segway will issue a check to the name of the original purchaser.

Please note that this information is subject to change and it's always a good idea to check the official website for the most up-to-date return policy.

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